International Journal of Health Care Quality Assurance: Volume 31 Issue 5

An intelligent algorithm for optimizing emergency department job and patient satisfaction

Ali Azadeh, Reza Yazdanparast, Saeed Abdolhossein Zadeh, Abbas Keramati

Resilience engineering, job satisfaction and patient satisfaction were evaluated and analyzed in one Tehran emergency department (ED) to determine ED strengths, weaknesses and…

Attitudes toward mammography: questionnaire psychometric properties

Saeed Pahlevan Sharif, Vahideh Abaeian, Jasmine Khanekharab

The purpose of this paper is to evaluate the Persian version of the Attitude toward Breast Cancer Screening Procedures Scale (ABCSPS) among Iranian women.

Modifying pre-operative antibiotic overuse in gynecologic surgery

Robert Shapiro, Rose Laignel, Caitlin Kowcheck, Valerie White, Mahreen Hashmi

Previous studies indicate adherence to pre-operative antibiotic prophylaxis guidelines has been inadequate. The purpose of this paper is to determine adherence rates to current…

Factors affecting strategic plan implementation using interpretive structural modeling (ISM)

Mohammadkarim Bahadori, Ehsan Teymourzadeh, Hamidreza Tajik, Ramin Ravangard, Mehdi Raadabadi, Seyed Mojtaba Hosseini

Strategic planning is the best tool for managers seeking an informed presence and participation in the market without surrendering to changes. Strategic planning enables managers…

Preventing and managing constipation in older inpatients

Christopher Nnaemeka Osuafor, Sree Lakshmi Enduluri, Emma Travers, Anne Marie Bennett, Elena Deveney, Shabahat Ali, Frances McCarthy, Chie Wei Fan

Constipation in hospitalised older adults leads to adverse events and prolonged stay. The purpose of this paper, therefore, is to effectively prevent and manage constipation in…

Hospital accreditation: staff experiences and perceptions

Søren Bie Bogh, Ane Blom, Ditte Caroline Raben, Jeffrey Braithwaite, Bettina Thude, Erik Hollnagel, Christian von Plessen

The purpose of this paper is to understand how staff at various levels perceive and understand hospital accreditation generally and in relation to quality improvement (QI…

Portuguese university hospital patient satisfaction and service quality

Alexandre Gomes G. Silva, Pedro Lopes Ferreira, Fernanda Bento Daniel

The purpose of this paper is to investigate Portuguese hospital inpatient satisfaction.

Evidence-based management – healthcare manager viewpoints

Ali Janati, Edris Hasanpoor, Sakineh Hajebrahimi, Homayoun Sadeghi-Bazargani

Hospital manager decisions can have a significant impact on service effectiveness and hospital success, so using an evidence-based approach can improve hospital management. The…