International Journal of Health Care Quality Assurance: Volume 31 Issue 6

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Doctors attitudes towards medication errors at 2002 & 2015

The purpose of this paper is to explore the attitudes and beliefs of doctors towards medication error reporting following 15 years of a national patient safety agenda.

Workplace violence prevention standardization using lean principles across a healthcare network

The purpose of this paper is to describe the process used to standardize a Workplace Violence Prevention Program (WVPP) within a five-hospital healthcare system in Veterans Health…

Quality assurance in segmental neck of femur fractures

The purpose of this paper is to report a rare case of segmental neck of femur fracture (SNoFF) and highlight its quality assurance and governance implications with respect to…

Structural quality of healthcare facilities in India

Although India has a number of health issues, the healthcare facilities in India are insufficient due to poor quality of care. The purpose of this paper is to examine the factors…

Service quality and satisfaction in healthcare sector of Pakistan— the patients’ expectations

The purpose of this paper is to assess the influence of patients’ expectations from healthcare service quality on their satisfaction with nursing in public and private hospitals…

Nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within eThekwini private hospitals in South Africa

The purpose of this paper is to assess nursing staff perceptions regarding the clinical audit tool used for relicensing inspections within private hospitals in eThekwini district.

Public awareness of adverse drug reaction medical safety

The purpose of this paper is to contribute to the literature by assessing factors that typically engender adverse drug reactions (ADRs) jeopardizing medical safety. These factors…

Registered nurses’ use of computerised decision support in medication reviews: Implications in Swedish nursing homes

The purpose of this paper is to explore the implications of registered nurses’ (RNs) use of a computerized decision support system (CDSS) in medication reviews.

Ensuring quality immediate discharge letters from mental health

Immediate discharge letters (IDLs) from the mental health unit at Forth Valley Royal Hospital are vital in ensuring safe patient transfer to primary care. The purpose of this…

Implementation of an in-hospital stroke simulation protocol

A major component of hospital stroke care involves prompt identification of stroke in admitted patients. Delays in recognizing stroke symptoms and initiating treatment for…

The success of strategic planning in health care organizations of Iran

Although strategic planning promised to boost organizational performance, many health care managers found it difficult to implement it successfully. The purpose of this paper is…

Factors affecting sentinel events in hospital emergency department: a qualitative study

A sentinel event is an unexpected occurrence resulting in death or serious physical or psychological injury or the risk thereof. The purpose of this paper is to investigate the…

Enabling continuous learning and quality improvement in health care: The role of learning models for performance management

The purpose of this paper is to examine how the design and implementation of learning models for performance management can foster continuous learning and quality improvement…

Performance evaluation of a coagulation laboratory using Sigma metrics

Two-thirds of medical decisions are based on laboratory test results. Therefore, laboratories should practice strict quality control (QC) measures. Traditional QC processes may…

Implementation of the surgical safety checklist in hospitals of Iran; operating room personnel’s attitude, awareness and acceptance

The WHO Surgical Safety Checklist (SSC) has improved patient safety effectively. Despite the known benefits of applying the checklist before surgery, its implementation is less…

Overcoming public health risks to staff during the management of waste from healthcare facilities: Case studies from Italy

The management of public health risks is a key focus for the European Union. One of the key factors that has been shown to pose a public health risk is that of the management of…

Relationship marketing strategy: Policy formulation and curricula development to enhance quality of care in the health sector of Ghana

The purpose of this paper is to explore how strategies are put in place to formulate policies regarding the introduction and implementation of relationship marketing (RM) in the…

Supply chain partnership assessment of a diabetes clinic

Diabetes is one of the major healthcare challenges in India. The chronic nature of the disease makes the lifetime cost of the treatment exorbitantly high. The medicine cost…