International Journal of Health Care Quality Assurance: Volume 4 Issue 4
Addressing the issues of management and quality
Table of contents
Coming up to Standard
Ian McDonaldThe progress towards introducing quality management in line with British Standard 5750 is outlined. The advantages of BS5750 are in controlling quality initiatives, making savings…
Quality in Health Care: Application of the ISO 9000 Standard
Justin McCarthy, Bryan HicksThe applicability of ISO 9000 as a quality system for part of a medical physics and bioengineering service is discussed. Its link with concepts of total quality are considered…
Total Quality Development in Mid Staffordshire
John SmithThe development of a strategy placing the customer at the centre of its business has led to one of the first National Health Service Demonstration Total Quality Management…
Project Approach to Quality Management
Karen WardThe project approach to tackling complex multidisciplinary problems uses cross‐department project teams of highly motivated people tapping into the many hidden ideas and solutions…
Medical Audit in the Acute Services
Christophe FernandezThe integration of Medical Audit within the context of the overall quality issues in health care delivery involve recognising its link to Resource Management and the need for a…
What Does Quality Health Care Cost?
Hugh Koch, Adrian HiggsAchieving the best health care delivery involves a tension between quality and quantity of health care and its cost. Usually the latter ‐ the cost ‐ is debated in terms of its…
Quality Issues in Mental Health
Susie GreenUnwilling or uncommunicative customers, lack of consensus over diagnostic definitions and processes of care, and the difficulty of defining outcome measures, account for quality…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar