International Journal of Health Care Quality Assurance: Volume 4 Issue 5
Addressing the issues of management and quality
Table of contents
Decreasing Oral Surgery Waiting Lists: Using Day Beds
Eddie McAleer, Anne MooreA reduction in waiting lists for in‐patient oral surgery together with an improved service for minor procedures by the use of a day‐bed facility is the proposed solution to the…
First Steps in Quality Assurance in Preventive Health Care
R.D. Donnelly, D. BreenThe study of health and lifestyles was undertaken by Dumfries and Galloway Health Board, by means of a postal questionnaire. The results showed a change to a healthier way of life…
Total Quality Management ‐ ″Getting Started″
Patrick J. Kelly, Richard S. SwiftA description of the methods to institute a Total Quality Programme by establishing a management process to recognise the needs of customers/ patients. Also the shaping or…
Quality Assurance and the Logic of Evaluation
Robert Gareth HillThe question as to why it is necessary to evaluate an essentially evaluative exercise ‐ namely quality assurance ‐ is first examined. It is claimed that because quality assurance…
HMOs and New Techniques for Managing Health Care
Alan Burke, Brian H. KleinerThe American health care system continues to be one of the nation′s greatest concerns. Expenditure on the system is rocketing because of new methods of delivering care plus the…
Diagnosing the Organisation: One Health Authority′s Experience of Total Quality Management
Trevor Jones, Helen MacilwaineTotal Quality Management is becoming widely known in health care organisations, and one health authority′s methods of setting up such a scheme is explored. All departments and…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar