International Journal of Health Care Quality Assurance: Volume 4 Issue 6
Addressing the issues of management and quality
Table of contents
A Quality Service for Children in the Out‐patient Setting
Sharon StowerThe development of a paediatric out‐patient department of high quality is described. Key components include its philosophy and aims, a “children′s charter”, a family‐centred…
Getting the Balance Right
Patricia Ball, Maureen Spinetto, Derek BeestonThe practical approach to quality assurance taken at the Mental Health Foundation (Mid‐Staffordshire) is described. It emphasises an approach which could be understood by everyone…
Information Technology Quality Assurance is Increasingly Vital in Health Care
Peter HarrisonThe costs associated with poor quality and the key principles involved in assuring the quality of IT‐related activities are shown. It is argued that the continual refinement of…
Planning for High Quality Care
H.C.H. Koch, E.J. ChapmanAn organisational framework for capturing the essential components of total quality management at hospital and directorate level is presented and discussed, based on work carried…
BS 5750: Quality System in Ambulance Services: Part 1
Edward HopkinsonThe process and uses in implementing a formalised total quality assurance programme into the Cambridgeshire Ambulance Service are investigated. Service and individual performance…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar