International Journal of Health Care Quality Assurance: Volume 6 Issue 1
Addressing the issues of management and quality
Table of contents
Quality Management and Operational Research Initiatives in a Health Service Context
Brian MooresExplores the history of quality management, commenting on the work of many of the quality “gurus”. Considers the relationship between quality management and the management science…
The Quality of Community Nursing Services:: Report of an Exploratory Study in a UK Health Authority
Marjorie Gott, Hester PackhamDescribes a study of three community nursing services provided by North Staffordshire Health Authority, which was carried out during the summer of 1991. Both the type and focus of…
Improving Out‐patient Appointment Systems
David Worthington, Mammar BrahimiThe Patient′s Charter has recently set the standard for hospital out‐patient clinics that patients will “be given a specific appointment time and will be seen within 30 minutes of…
Planning in a Health District ‐ An Application of Computer Modelling
Errol BabingtonConsiders the application of a computer model to aid the contracting process between purchasers and providers in the NHS. Analyses the difference between needs and wants and shows…
The Quality of Community Nursing Services: Report of an Exploratory Study in a UK Health Authority
Marjorie Gott, Hester PackhamDescribes a study of three community nursing services provided by North Staffordshire Health Authority, which was carried out during the summer of 1991. Both the type and focus of…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar