International Journal of Health Care Quality Assurance: Volume 6 Issue 6

Quality Catering at King′s

Nicholas A. Leach

For too long hospital food has been the butt of patients′ jokes, the Cinderella service and often first target of financial savings. However, with hospitals entering the open…

A Study of Quality Teams in the NHS

Joy I. Greig

Describes a quality team programme established within an NHS Hospital in the West Midlands in 1989, and presents the findings of a questionnaire survey of 28 quality team leaders…

The Sigma Project

Peter Merry, Gillian Wing

Describes the Sigma Project. The Project, under way in a number of health care settings across Trent Regional Health Authority, is making dramatic productivity gains and…

Organizing Audit: Strategy for Development of Nursing and Midwifery Audit in Wales

Gillian Stephens

Outlines the approach of the Welsh Nursing and Midwifery Committee to “organizing” nursing and midwifery audit in Wales. Describes the strategy developed by the Committee and…

Quality Health Care: Identifying and Meeting Customer Needs

Christine Pitt

Highlights the importance of responding to the individual needs of patients, from a personal and general viewpoint. The reforms to health care organization have provided one…

World Conference on Medical Education, 1993

The 1993 World Conference on Medical Education, “Redesigning the Doctor”, focused on the economics of health and reviewed medical education in the context of the changing…

Patient Protocols

Lyn Simpson, Jenny Brown

Details the introduction by Northallerton Health Services NHS Trust of critical paths and care profiles as tools within its Co‐ordinated Care Programme. Aims to use these tools as…