International Journal of Health Care Quality Assurance: Volume 9 Issue 2
Addressing the issues of management and quality
Table of contents
Drastically improving health care with focus on managing the patient with a disease: the macro and micro perspective
Ulrika DellbyThe disease management approach to improving health care, at the systems as well as the hospital level, has proved to be very powerful, producing unprecedented results in reducing…
Benchmarking in the UK National Health Service
John R.N. BullivantTraces the development of benchmarking in a number of UK National Health Service trusts, highlighting practical processes and the benefits of benchmarking but also identifying…
Health service delivery to outback South Australia: a story of organizational change
Adrian BoothDiscusses attempts to meet in an accessible, equitable and high‐quality way, the health needs of 35,000 South Australians in 1.68 million square kilometres. Illustrates innovative…
Improving the quality of NHS out‐patient clinics: the applications and misapplications of TQM
Mike HartPresents and discusses the results of a monitoring programme instituted to comply with the objectives laid down in The Patient’s Charter. Explores the dangers inherent in…
Implementation of ISO 9002 in cancer care
S.J. AspleyImplementation and maintenance of a quality system in radiotherapy organization is discussed in the context of the Wessex Radiotherapy Centre, Southampton (UK). Examines the…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar