The TQM Magazine: Volume 14 Issue 4

Focusing on key elements of TQM – evaluation for sustainability

Adrienne Curry, Nasser Kadasah

Without sustainability TQM initiatives are usually doomed to fail. The essence of TQM is continuity over time and integration of quality management initiatives into daily…

Critical success factors for SPC implementation in UK small and medium enterprises: some key findings from a survey

Selvan Rungasamy, Jiju Antony, Sid Ghosh

There is no doubt that quality has become a major feature in the survival plan of many organisations today. Statistical process control (SPC) is a powerful technique for…

Quality improvement activities in companies with foreign capital operating in Poland

Robert Karaszewski, Wlodzimierz Karaszewski

Foreign direct investment in Poland is feared in some political and economic circles, in others it is accepted too enthusiastically. The intention of this paper is not to show…

Quality management results in ISO 9000 certified Spanish firms

Juan José Tarí, José Francisco Molina

Many firms have started to realise the benefits of total quality management. In this respect, quality management improves internal and external quality management performance…

Understanding the difficulties of implementing quality management in Yemen

Yasser Al‐Zamany, Stephen E.J. Hoddell, Barbara M. Savage

Total quality management (TQM) is still a new issue for the organisations in Yemen. These organisations need to establish a new strategy towards quality management. Focuses on the…

TQM and labour productivity in Jordanian industrial companies

Ross Chapman, Khleef Al‐Khawaldeh

Reports on research to determine the degree of application of total quality management (TQM) philosophy and practices in industrial corporations in Jordan. Uses primary and…

The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance

K. Narasimhan

Design for Six Sigma: Launching New Products and Services without Failure

K. Narasimhan