Health Manpower Management: Volume 20 Issue 2

Seamless Service: Research and Action

Nigel Grinstead

Describes the process used by the Mater Infirmorum Hospital in Belfastin 1992‐1994 to achieve high quality care (Seamless Service), andmotivate staff to deliver and measure…

Investors in People: Journey to Continuous Development

Don Mason

Examines the experience of one NHS Unit in Wales as it carried through astrategic decision to meet the National Standard for EffectiveInvestment in People (Iip). Argues that the…

New Remuneration Arrangements for Nurses and Midwives

Nigel Brunsdon, Roy Massey

Describes the results of a project carried out at Derby City GeneralHospital to introduce new pay and grading arrangements for nurses andmidwives, consistent with their locally…

GPs: Principles and Practice

Jean Harrison, Paul Burns

Defines the role of GPs and explores their possible involvement inpractice management and planning, which authorities are trying toencourage. Suggests that there would be a…

Healthy Working and Performance Management: A Discussion of the Approach and a Report on a Survey of NHS Organizations

Hugh D. Flanagan, Paul Henry

Achieving high performance in an organization is a complex business.Most approaches are too piecemeal, unidimensional or iatrogenic. Healthyworking is an approach to managing…

Signposts, Icons and Change: Inside the Clockwork of an NHS Trust with Investors in People and BS 5750

John Spiers

Discusses the need for cultural change in the NHS and the need tonurture a performing organization that uses outcome measures to improveservice delivery. Considers Investors in…

Clinical Psychology Postgraduate Training: Meeting the Shortfall

Jennifer J. Ashcroft, Graham Turpin

NHS targets for training clinical psychologists have not been met.Unless training resources are increased there will continue to be ashortfall in service provision. In order to…

Outsourcing Therapy Services: A Strategy for Professional Autonomy

Annabelle Mark

Explores the problems and opportunities for professions allied tomedicine (PAMS) in the new NHS internal market. Uses a mechanism fromIT, namely outsourcing, to provide a new…