Table of contents
Towards a research paradigm on devolution
Fenton G. SharpeAddresses the persistent tension that exists between centralized, as opposed to decentralized (devolved), structures of school governance. Examines the claims made in the…
Research on school‐based management in Victoria
David T. Gamage, Peter Sipple, Peter PartridgeReports on a research project undertaken in 1992‐93, involving 66 state schools which aimed to ascertain the overall effectiveness of school‐based management in the Australian…
The organizational climate of middle schools: The development and test of the OCDQ‐RM
Wayne K. Hoy, James Hoffman, Dennis Sabo, James BlissMiddle schools are becoming increasingly more pervasive ‐ all but replacing traditional junior high schools. Because they are neither elementary nor high schools, the…
Exploring causes of principal burnout
Kathryn S. WhitakerDescribes a qualitative study on causes of principal burnout. Aims to ascertain causes of emotional exhaustion, depersonalization, and personal accomplishment in the…
Measuring service quality in a tertiary institution
Geoffrey Soutar, Margaret McNeilMeasures service quality from the point of view of the customer using the SERVQUAL model. The “customers” in this instance were a group of business students at an Australian…
ISSN:
0957-8234Online date, start – end:
1963Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Chen Schechter
- Professor Jayson W. Richardson