Table of contents
DESTINATION RETAILING: HIGH VOLUME, LOW GROSS MARGIN, LARGE‐SCALE FORMATS
Andrew WilemanDiscusses the opportunities to be found in“destination” retailing (drawing the consumer to the store)and “proximity” retailing (being where the consumer is) inthe USA and Europe…
TAIWANESE DEPARTMENT STORE INDUSTRY: AN OVERVIEW
Li Dong Chang, Brenda SternquistTraces history of Taiwan′s department store industry back to 1958when Da‐Hsin, Taiwan′s first contemporary department store, wasestablished in Kao‐Hsiung. Most of Taiwan′s…
CUSTOMER SERVICE IN SINGAPORE: LUXURY OR NECESSITY?
Lynda Chong‐Wee Keng NeoIn this fiercely competitive local retailing environment filledwith countless identical retail offerings, the use of good customerservice can help retailers gain competitive edge…
RETAILING IN SINGAPORE: COPING WITH CHANGE?
Keri DaviesThe nature of retailing in Singapore has changed significantly overthe past three decades, reflecting the growing affluence of thepopulation and the influx of tourists…
EUROPEAN NEW ENTRY INTO UK GROCERY RETAILING
Robert Colin DukeA number of competitive forces seem set to re‐shape the UK groceryretail market during the 1990s, such as superstore saturation,information technology, and the emergence of a…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers