International Journal of Retail & Distribution Management: Volume 22 Issue 8

Strategies of Japanese Supermarkets in Hong Kong

Yukiko Kawahara, Mark Speece

Argues that, by the early 1990s, an estimated half of all non‐restaurantfood sales in Hong Kong went through supermarkets. Local independentsand small local chains cater to the…

Hong Kong Retailers: : The Relationship between Environment Hostility, Planning and Performance

Lisa A. Phillips, Roger Calantone

Examines the environment hostility‐planning‐performance relationship ofHong Kong retailers. A positive relationship is found betweenenvironment hostility and the threats…

A Framework for the Introduction of a Process of Quality Improvement in Retail Organizations

Barrie G. Dale

Describes a framework which can be used by retail organizations inplanning the introduction of a process of continuous qualityimprovement. The framework consists of four sections…

The Development of and the Prospects for Retailer‐issued Credit Cards in Japan

Steve Worthington

Japan has a large number of credit cards on issue and many of these areissued by Japanese retailers. Two such retailers, Saison and Daiei,illustrate why and by what means Japanese…

Defective Goods: : Liability under the New Law

Colin Miller

Examines proposed legislation introducing major changes to the law onthe sale and supply of goods. The current legislation set out in theSale of Goods Act 1979 and the Sale and…