International Journal of Retail & Distribution Management: Volume 24 Issue 9

Graduates into the retail industry: an assessment of the nature and causes of mismatches between the needs and expectations of the retail industry and its graduate employees

Jacqui Gush

Identifies the degree of satisfaction in the early employment experience of general commercial graduates in UK retailing, and examines the level and causes of dissatisfaction from…

UK retail graduates and IT competence ‐ a case of virtual reality?

Christopher M. Moore

Examines the nature and characteristics of information technology (IT) course development and delivery in retail degree/diploma programmes in the UK. While the effective…

An exploratory study of tenant‐manager relationships in New Zealand’s managed shopping centres

Gerard Prendergast, Norman Marr, Brent Jarratt

Presents research which explores tenant‐manager relationships in managed shopping centres. In order to address this issue a sample of 16 shopping centre managers and 45 clothing…

Smart cards and retailers ‐ who stands to benefit?

Steve Worthington

Explains that the smart card is increasingly being held and used by consumers in the UK, particularly in its electronic purse or loyalty card capacity. The smart card is a plastic…

Distribution reform and labour productivity in China: an evaluation of performance and public policy

Clement Chow Kong Wing

The retail structure of the People’s Republic of China has been undergoing rapid changes since the implementation of the economic reform. Examines the socioeconomic factors which…