Table of contents
Pricing accuracy at grocery stores and other retail stores using scanners
Guy Richard ClodfelterIn recent years there have been many inquiries and studies by government agencies, media reporters, and academic institutions about pricing accuracy at retail stores that use…
899
Parent‐child decision making in children’s clothing stores
Jean C. DarianThis research analyses the in‐store behaviour of children and their parents while shopping for children’s clothing. Data were collected by unobtrusively observing and recording…
6697
Service problems and recovery strategies: an examination of the critical incident technique in a business‐to‐business market
Larry Lockshin, Gordon McDougallA range of wine retailers identified critical incidents that had occurred with their suppliers. The resulting classification of the problems differed from previous consumer…
2064
England’s Potteries: past and present pioneers of factory shopping
John Fernie, Alan HallsworthThis research note discusses the difficulty which factory outlet operators are experiencing in finding suitable sites in the UK and, using the example of Freeport Leisure’s…
576
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers