International Journal of Retail & Distribution Management: Volume 31 Issue 12

Desperately seeking shelf availability: an examination of the extent, the causes, and the efforts to address retail out‐of‐stocks

Daniel Corsten, Thomas Gruen

With all the hype around efficient consumer response (ECR) and the brave new world of technologies, one would believe that retail out‐of‐stocks have gone down over the last ten…

Town centre management (TCM): a case study of Achmore

Andrew Paddison

Town centre vitality and viability is of importance to a range of stakeholders: users, producers and intermediaries. Within the stakeholder grouping of intermediaries, town centre…

What every retailer should know about the way into the shopper’s head

Brenda Soars

Retail sector companies often overlook the positive contribution psychology could make to their success. At a time when more decisions than ever are made in‐store, any media must…

The value of customer and prospect databases as a corporate asset

Andy Wood

This paper investigates how retailers can obtain value from their customer and prospect databases. In the current fickle economic climate it has never been so important for…

Retail statistics at your fingertips

Anne M. Findlay

The article provides an introduction to obtaining and using Web‐based retail data for countries outwith the UK. The potential and accessibility of such data are reviewed and…

Note from the publisher

Richard Whitfield

Editorial

Adelina Broadbridge