International Journal of Retail & Distribution Management: Volume 33 Issue 6

The influence of virtual communities on distribution strategies in the internet

Carlos Flavián, Miguel Guinalíu

This paper aims to present the virtual community as a strategy that can increase the chance of success in the distribution of products over the internet.

Implementing e‐value strategies in UK retailing

Alex Nicholls, Anna Watson

This paper aims to examine the current strategic landscape of UK “bricks and clicks” retailers. The main focus of this work is to consider how e‐commerce may provide competitive…

Loyalty transfer from offline to online stores in the UK grocery industry

Mohammed Rafiq, Heather Fulford

Aims to examine the effectiveness of UK supermarkets in transferring store loyalty to online loyalty.

Effects of interactivity and product information on consumer satisfaction in an online retail setting

Paul W. Ballantine

This study aims to examine how two aspects of an online shopping environment can influence consumer satisfaction. The two independent variables examined in this study were the…

Information kiosks: the case of the Belgian retail sector

Chantal de Moerloose, Michael Antioco, Adam Lindgreen, Roger Palmer

The article aims to focus on how information technology allows firms to deliver services by means of information kiosks.