Table of contents
A model for structuring efficient consumer response measures
Jesper Aastrup, Herbert Kotzab, David B. Grant, Christoph Teller, Mogens BjerreThe purpose of this paper is to propose a model which structures and links different types of efficient consumer response (ECR) measures; it does so by considering the use of both…
An empirical analysis of the financial impact of quick response
Terence Brown, Thomas E. ButtrossThis research aims to measure the financial and operating impact for US retailers that adopted quick response (QR). It specifically looks at the impact of QR on profitability…
Employing the participative paradigm as a valid empirical approach to gaining a greater understanding of contemporary supply chain and distribution management issues
Neil Towers, Rong ChenSocial scientists have developed a number of ontological paradigms, including realism to describe their own perspective of the worldview under investigation where each is linked…
B2c e‐commerce logistics: the rise of collection‐and‐delivery points in The Netherlands
Jesse W.J. WeltevredenTo empirically study the uptake of collection‐and‐delivery points (CDPs) in The Netherlands and its consequences for retailers, shopping centres, and mobility.
Research note: Exploring out‐of‐stock and on‐shelf availability in non‐grocery, high street retailing
David B. Grant, John FernieOn‐shelf availability (OSA) is a key challenge for all retailers. Items that are out‐of‐stock (OOS) result in customer dissatisfaction; thus OSA/OOS are important customer service…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers