International Journal of Retail & Distribution Management: Volume 39 Issue 10

The variables influencing consumer information search strategies: Christmas shopping in Lebanon

Mehmet Haluk Köksal

The purpose of the study is to examine the personal, situational and socio‐demographic factors influencing consumer information search strategies whilst Christmas shopping in a…

Exploring effects of online shopping experiences on browser satisfaction and e‐tail performance

Iryna Pentina, Aliaksandr Amialchuk, David George Taylor

The purpose of this paper is to empirically identify categories of online shopping experiences and web site functions facilitating these experiences, and to test the effect of…

Measuring service quality in retail loyalty programmes (LPSQual): Implications for retailers' retention strategies

Nor Asiah Omar, Rosidah Musa

This research aims to empirically develop a reliable and valid scale for measuring the service quality of retail loyalty programmes (loyalty programme service quality (LPSQual)…

Mature consumers' selection of apparel and footwear brands and department stores

George P. Moschis, Jodie L. Ferguson, Meng Zhu

This study seeks to examine mature consumers' motives in the selection of apparel and footwear brands and reasons for patronizing department stores. Differences in brand‐choice…

Editorial

Neil Towers

Special issue on innovations in fashion retailing and distribution

Neil Towers