International Journal of Retail & Distribution Management: Volume 40 Issue 9

The fruit and vegetable marketing chains in Thailand: policy impacts and implications

Yanee Srimanee, Jayant Kumar Routray

The main objective of this paper is to identify and study the marketing chains of fresh fruit and vegetables (FFV) in Thailand, the linkages of FFV farmers with supermarkets, and…

Managing browsing experience in retail stores through perceived value: implications for retailers

Zazia Benhamza Nsairi

The objective of this paper is to examine the role of perceived value in managing browsing experience by focusing on its determinants and its consequences in terms of satisfaction…

Understanding multifaceted job satisfaction of retail employees

Te‐Lin Chung, Brian Rutherford, Jungkun Park

This study aims to examine the multi‐faceted job satisfaction of retail employees. In addition, it seeks to investigate the moderating effect of gender on the relations between…

Does the performance of other functions in the frontline influence salesperson conflict?

Aaron D. Arndt, Kiran Karande, Jason Harkins

The aim of this paper is to examine the effect of servicer and cross‐seller functional performance on salesperson perception of cross‐functional conflict.

Editorial

Neil Towers