Table of contents
Factors influencing consumer behaviour towards store brands: evidence from the French market
Mbaye Fall Diallo, Jean‐Louis Chandon, Gérard Cliquet, Jean PhilippeThis paper aims to investigate how consumer and image factors as well as store familiarity influence store brand (SB) purchase behaviour. SBs are now widely offered by European…
9359
Customer responses to waits for online banking service delivery
Nathalie T.M. Demoulin, Souad DjelassiThis study aims to examine the effect of situational factors, related to transactions and waiting, on customers' cognitive and affective responses to service delivery time…
2441
Utilising product knowledge: Competitive advantage for specialist independent grocery retailers
Donna McGuinness, Karise HutchinsonThe purpose of this paper is to demonstrate how product knowledge is utilised by specialist independent grocery retailers (SIGRs) and how it can enhance competitive advantage for…
2237
Identifying seasonal variations in store‐level visitor grocery demand
Andy Newing, Graham Clarke, Martin ClarkeThe purpose of this paper is to understand the contribution of visitor demand to the seasonal sales variations experienced at grocery retailers in Cornwall, South West England.
1652
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers