Table of contents
Spatial convenience: bridging the gap between shopping malls and shopping strips
Vaughan Reimers, Val ClulowDue to rising obesity levels, declining fitness levels, an aging population, and shopper lethargy, retail planners must give serious consideration to the physical demands retail…
2326
Network uniformity and risk of reclassification of the franchise contract
Rozenn Perrigot, Guy Basset, Danièle Briand, Gérard CliquetNetwork uniformity is crucial in franchising, but an excessive number of imposed constraints to maintain this uniformity jeopardizes a franchisee’s independence and too much…
799
Off-price versus price-off: Use of discriminant analysis to identify competitive differences across retail formats
Ronald L. Hess Jr, Lawrence RingThe purpose of this paper is to better understand the unique competitive positioning characteristics of off-price retailers and how they compare to other types of retailers. The…
1461
Examining retail customer experience and the moderation effect of loyalty programmes
Zhibin Lin, Dag BennettThe purpose of this paper is to examine the construct of retail customer experience (CE) and its links to satisfaction and loyalty; and to test whether loyalty programmes perform…
6846
124
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers