Table of contents
How salespersons induce trust between consumers and retailers: The case of French well-being stores
Molka Abbes, Alain GoudeyAlthough there is existing research investigating trust itself, there is a need for research on the concept of trust, specifically in retail environments. The purpose of this…
The influence of retailers’ family firm image on new product acceptance: An empirical investigation in the German FMCG market
Susanne Beck, Peter KenningThe long-term survival of companies depends strongly on successful new product introductions. However, insufficient customer new product acceptance (NPA) often leads to high…
Drivers of store brand usage in an Asian emerging market: evidence from Vietnam
Mbaye Fall DialloAlthough they are increasingly offered by mass retailers in Asia, store brands (SBs) are not well understood in Asian countries. The purpose of this paper is to investigate how…
Consumers interpreting sustainability: moving beyond food to fashion
Elaine L Ritch– The purpose of this paper is to explore consumer perceptions and understanding of sustainable concepts within the context of fashion consumption.
Understanding the causes of retail product returns
Thomas L. Powers, Eric P. JackThe distribution literature provides support for examining product returns from a customer-based perspective. Based on this need, the purpose of this paper is to identify the…
ISSN:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers