International Journal of Retail & Distribution Management: Volume 48 Issue 1

Impulse buying behavior: the mobile revolution

Silvia Bellini, Simone Aiolfi

The purpose of this paper is to investigate the role of in-store mobile usage on purchase decision making in order to understand whether and to what extent the use of the device…

Factors influencing acceptance of augmented reality in retail: insights from thematic analysis

Krishna Teja Perannagari, Somnath Chakrabarti

The purpose of this paper is to examine the impact of augmented reality (AR) on retailing by conducting thematic analysis on variables studied in the existing literature.

KPIs for performance measurement of e-fulfillment systems in multi-channel retailing: An exploratory study

Gregory Bressolles, Gerald Lang

The purpose of this paper is to expand existing research on fulfillment systems for multi-channel retailers by combining analysis of customer expectation (CE) with economic…

Generation Y consumer online repurchase intention in Bangkok: Based on Stimulus-Organism-Response (SOR) model

Bing Zhu, Suwanna Kowatthanakul, Punnaluck Satanasavapak

The rapid growth of e-commerce has encouraged online retailers to adapt to the purchase behaviour of Generation Y consumers. For this purchase, the purpose of this paper is to…

Yours truly: the role of organizational commitment in shoplifting prevention

Balkrushna Potdar, Tony Garry, John Guthrie, Juergen Gnoth

The purpose of this paper is to explore how interactional justice within a retail context may influence employee organizational commitment and how this may evoke guardianship…

How website browsing impacts expectations of store features

Philippine Loupiac, Alain Goudey

E-commerce has become a key component of brand retail strategies since the advent of omni-channel distributions. Many researchers have investigated the strategic role of…