International Journal of Retail & Distribution Management: Volume 48 Issue 12

Consumers' perceptions and responses towards online retailers' CSR

Van Thac Dang, Ninh Nguyen, Jianming Wang

Anchored on social trust theory, social identity theory and signalling theory, this study investigates the process of how consumers respond to online retailers' corporate social…

The effects of indoor plants on customers' shopping decisions in a restaurant environment

Kemal Yildirim, Nazlı Nazende Yildirim Kaya, Ferdi Olmus

The purpose of this paper is to focus on the effects of indoor plants on customers' shopping decisions in the restaurant environment.

Inclusive identities: re-imaging the future of the retail brand?

Callum S. Boyd, Elaine L. Ritch, Christopher A. Dodd, Julie McColl

to examine consumers' perceptions of retail brand representations of gender-oriented and/or sexuality-oriented identities. The authors explore the value of developing more…

How sales promotion display affects customer shopping intentions in retails

Mohammadbagher Gorji, Sahar Siami

The purpose of this paper is to examine the impact of sales promotion display on customer intentions to purchase and repurchase, focusing on the moderating roles of perceived…

Consumer cross-channel behaviour: is it always planned?

Isabella Maggioni, Sean James Sands, Carla Renee Ferraro, Jason Ian Pallant, Jessica Leigh Pallant, Lois Shedd, Dewi Tojib

For consumers, cross-channel behaviour is increasingly prevalent. Such behaviour involves consumers actively engaging in (and deriving benefit) from one channel during a product…