International Journal of Retail & Distribution Management: Volume 48 Issue 7

Understanding the virtual tours of retail stores: how can store brand experience promote visit intentions?

Eunsoo Baek, Ho Jung Choo, Xiaoyong Wei, So-Yeon Yoon

As consumers spend more time shopping online, traditional retailers are facing a decline in on-site shoppers. To help the industry in the omnichannel era, we propose that a…

Application of centralised DEA in an automobile parts retail network in Taiwan

Fu-Chiang Yang

The purpose of this study is to address three managerial issues in a retail network under a centralised regime, including resource allocation, expansion and downsizing. In…

Different stages of the e-service delivery system process: belief–attitude–intention framework

Piyush Gupta, Amit Sachan, Rajiv Kumar

Based on social science theories of customer's action such as theory of planned behaviour, theory of reasoned action, and technology acceptance model, this paper adopts…

Impact of attitude towards a region on purchase intention of regional products: the mediating effects of perceived value and preference

Florence Charton-Vachet, Cindy Lombart, Didier Louis

This research has three research objectives. First, this research will demonstrate that the link between consumers' attitude towards a region and their intention to purchase…

Global OTC pharmaceutical packaging with a local touch

Hannele Kauppinen-Räisänen, Daleen van der Merwe, Magdalena Bosman

The aim of this study is to explore the contextual influences of packaging design and its cues on respondents' preferences.

Understanding consumer perceptions of quality based on package size: the moderating role of the evaluation context

Miyuri Shirai

Empirical research on the influence of package size on consumers' quality perception has been scarce. Yan et al. (2014), an initial study focusing on this topic, showed that a…

Store disorderliness effect: shoppers' competitive behaviours in a fast-fashion retail store

Merve Coskun, Shipra Gupta, Sebnem Burnaz

The purpose of this paper is to understand the effect of store messiness and human crowding on shoppers' competitive behaviours, in-store hoarding and in-store hiding, through the…