International Journal of Retail & Distribution Management: Volume 51 Issue 12

Intention of mix-mode consumer shopping service adoption: a case in the retailing context

Özge Düzenli, Burcu Felekoğlu

This study aims to investigate the intention of adopting a technological service innovation that is a mix-mode consumer shopping service in the retailing context.

Online impulse buying and cognitive appraisal theory: two countries comparison

Ivana Kursan Milaković, Asad Ahmad

With the rapid growth of the Internet and the wide acceptance of e-commerce, online impulse buying is rising; however, the consumer motivation to buy impulsively within the…

Exploring channel switching in the aftermath of the Covid-19 pandemic: Are shoppers all driven by the same motivations?

Francesca De Canio, Maria Fuentes-Blasco, Elisa Martinelli

The pandemic impacted consumers' shopping processes, leading them to approach the online channel for grocery shopping for the first time. The paper contributes to the retailing…

How brick-and-mortar retailers and grocery delivery platforms influence purchase intention?

Yunyun Zhao, Xiaoyu Zhao, Yanzhe Liu

Consumers worldwide are increasingly ordering groceries from grocery delivery platforms (GDPs). This study aimed to explore the role of brick-and-mortar (B&M) retailers and GDPs…

Does shopping values influence consumers' well-being: empirical evidence from e-retail

Nikhil Dogra, Mohd Nasir, Mohd Adil

The present study aims to examine how shopping values affect consumers' shopping well-being and, subsequently, their revisit intentions and word-of-mouth. The study also examines…

Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand

Gunjan Malhotra, Gunjan Dandotiya

This study aims to understand consumers' attitudes towards luxury products based on the stereotype content model, brand anthropomorphism and the psychological ownership theory.