International Journal of Physical Distribution & Logistics Management: Volume 34 Issue 2

People and information technology in the supply chain: Social and organizational influences on adoption

Dawn M. Russell, Anne M. Hoag

Understanding people and how they factor into complex information technology (IT) implementations is critical to reversing the growing trend of costly IT implementation failures…

Packages and physical distribution: Implications for integration and standardisation

Marianne Jahre, Carl Johan Hatteland

This paper addresses the question of trade‐offs in supply chains by exploring the roles of packaging in distribution networks. Taking a starting point in the logistical role of…

Using the assortment forecasting method to enable sales force involvement in forecasting: A case study

Johanna Småros, Markus Hellström

The paper presents how a European pick‐and‐mix confectionery company has employed a new forecasting approach – assortment forecasting – to reduce significantly time spent on…

Alienation in the distribution channel: Conceptualization, measurement, and initial theory testing

John F. Gaski, Nina M. Ray

Of all the social phenomena that have been investigated in the distribution channel context – including power, conflict, dependence, role performance, and opportunism – one that…