International Journal of Physical Distribution & Logistics Management: Volume 39 Issue 6
Table of contents - Special Issue: Supply chains in times of crisis: an examination of human and humanitarian supply issues
Guest Editors: Dr R. Glenn Richey Jr
Critical success factors in the context of humanitarian aid supply chains
Stephen Pettit, Anthony BeresfordCritical success factors (CSFs) have been widely used in the context of commercial supply chains. However, in the context of humanitarian aid (HA) this is a poorly addressed area…
Human resource management implications of terrorist threats to firms in the supply chain
Carol ReadeThe purpose of this paper is to examine the relationship between employee sensitivity to terrorism and employee attitudes in supply chain firms located in an environment with…
Customer service in emergency relief chains
Richard Oloruntoba, Richard GrayThe purpose of this paper is to explore, analyse and discuss the published concepts of “the customer” and “customer service” in the context of managing international emergency…
Identifying challenges in humanitarian logistics
Gyöngyi Kovács, Karen SpensThe purpose of this paper is to identify the challenges of humanitarian logisticians with respect to different types of disasters, phases of disaster relief and the type of…
ISSN:
0960-0035Online date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Chee-Yew Wong
- Professor Ivan Russo