International Journal of Physical Distribution & Logistics Management: Volume 49 Issue 7

Subject:

Table of contents

The social process of Big Data and predictive analytics use for logistics and supply chain management

Annibal Sodero, Yao Henry Jin, Mark Barratt

The purpose of this paper is to explore the social process of Big Data and predictive analytics (BDPA) use for logistics and supply chain management (LSCM), focusing on…

2315

Leveraging customer benevolence for resilience: a supplier perspective

Anto Verghese, Xenophon Koufteros, Baofeng Huo

With more than half of customer-experienced disruptions attributed to first-tier suppliers, supplier resilience (SRES) is fundamental to the resilience of the supply chain…

The impact of product variety on LSQ in e-marketplaces

Metehan Feridun Sorkun

The purpose of this paper is to reveal the impact of the e-tailers’ product variety decisions on their logistics service quality (LSQ) in B2C e-marketplaces. Furthermore, it…

1048

Typology of practices for managing consumer returns in internet retailing

Klas Hjort, Daniel Hellström, Stefan Karlsson, Pejvak Oghazi

The purpose of this paper is to explore, describe and categorise practices of managing product returns empirically in internet retailing.

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Cover of International Journal of Physical Distribution & Logistics Management

ISSN:

0960-0035

Online date, start – end:

1990

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Professor Chee-Yew Wong
  • Professor Ivan Russo