International Journal of Physical Distribution & Logistics Management: Volume 52 Issue 8

Guest editorial: Deepening the theoretical understanding of agility and resilience in global supply chains

Ismail Gölgeci, David M. Gligor

A resource-based perspective of the interplay between organizational learning and supply chain resilience

Enes Eryarsoy, Alev Özer Torgalöz, Mehmet Fatih Acar, Selim Zaim

The aim of this article is to shed light on the impact of intangible resources, such as organizational learning (OL), organizational agility (OA) and organizational innovativeness…

Examining the impact of service recovery resilience in the context of product replacement: the roles of perceived procedural and interactional justice

Ivan Russo, Nicolò Masorgo, David M. Gligor

Given increasing customer expectations and disturbances to product returns management, capabilities such as supply chain resilience (SCR) can complement service recovery…

The interplay between relationships, technologies and organizational structures in enhancing supply chain resilience: empirical evidence from a Delphi study

Christoph Küffner, Matthias Kopyto, Annika Judith Wohlleber, Evi Hartmann

COVID-19 has highlighted the need to reflect on how firms should improve their supply chains (SCs) to enhance agility and robustness. Recent studies focus more on the short-term…

Disentangling the multifaceted effects of supply base complexity on supply chain agility and resilience

Emanuela Delbufalo

The study investigates how supply base structural complexity influences both supply chain agility and resilience. It employs Normal Accident Theory and Portfolio Theory to…

Applying agility to improve customer performance when supply and demand vary from core conditions

Theodore P. Stank, Anne E. Dohmen, Lance W. Saunders, Jason R.W. Merrick, Thomas J. Goldsby

The purpose of this research is to extend existing knowledge of supply chain agility by identifying the interrelationships among key elements of agility that may impact customer…