International Journal of Physical Distribution & Logistics Management: Volume 53 Issue 7/8

Guest editorial: Predictive modeling in logistics and supply chain management research using partial least squares structural equation modeling

Jun-Hwa Cheah, Wolfgang Kersten, Christian M. Ringle, Carl Wallenburg

Using PLS-SEM for assessing negative impact and cooperation as antecedents of gray market in FMCG supply chains: an analysis on Spanish wholesale distributors

Fernando Gimeno-Arias, José Manuel Santos-Jaén

Within the fast-moving consumer goods (FMCG) supply chain, one of the problems facing the distribution channel strategy is the presence of the gray market. The article shows two…

Do institutional pressures promote green innovation? The effects of cross-functional coopetition in green supply chain management

Yizhen Xu, Wynne Chin, Yide Liu, Kai He

Green supply chain management is an effective, environment-friendly business practice. Based on institutional theory and dynamic capability theory, the study examines the effect…

Opening the black box of big data sustainable value creation: the mediating role of supply chain management capabilities and circular economy practices

Randy Riggs, José L. Roldán, Juan C. Real, Carmen M. Felipe

This article examines the mechanisms through which big data analytics capabilities (BDAC) contribute to creating sustainable value and analyzes the mediating roles that supply…

Can information sharing predict fresh produce supply chain performance amid the COVID-19 pandemic? A social learning perspective

Luluk Lusiantoro, Tria Putri Noviasari, Mahfud Sholihin, Wakhid Slamet Ciptono

This research aims to provide a predictive model assessment on the effect of information sharing on fresh produce supply chain (FPSC) performance during the COVID-19 pandemic by…

If you don't care, I will switch: online retailers' behaviour on third-party logistics services

Abdul Hafaz Ngah, Ramayah Thurasamy, Heesup Han

The issue is which third-party logistics to engage, and escalating customer complaints about service quality of third-party logistics (3PL) enhances the tendency of online…

Impact of fake news on firm performance during COVID-19: an assessment of moderated serial mediation using PLS-SEM

Eijaz Ahmed Khan, Md Maruf Hossan Chowdhury, Mohammad Alamgir Hossain, Abdullah M. Baabdullah, Mihalis Giannakis, Yogesh Dwivedi

Fake news on social media about COVID-19 pandemic and its associated issues (e.g. lockdown) caused public panic that lead to supply chain (SC) disruptions, which eventually affect…

In search of a suitable way to deploy Triple-A capabilities through assessment of AAA models' competitive advantage predictive capacity

Juan A. Marin-Garcia, Jose A.D. Machuca, Rafaela Alfalla-Luque

To determine how to best deploy the Triple-A supply chain (SC) capabilities (AAA-agility, adaptability and alignment) to improve competitive advantage (CA) by identifying the…

Managing customer experience dimensions in B2B express delivery services for better customer satisfaction: a PLS-SEM illustration

Ignacio Cepeda-Carrión, David Alarcon-Rubio, Carlos Correa-Rodriguez, Gabriel Cepeda-Carrion

This article aims to open the black box of the relationship between customer experience and customer satisfaction. The authors also take a fine-grained approach to the concept of…