Table of contents
Requirement engineering elicitation methods: A Kuwaiti empirical study about familiarity, usage and perceived value
Kamel Rouibah, Sulaiman Al‐RafeeThe purpose of this paper is to investigate the perceptions of 19 requirement engineering (RE) techniques in Kuwait in term of three criteria “awareness,” “use,” and “perceived…
A process model for customer relational assets creation: A case study of online securities trading platform
Tzu‐Chuan Chou, An‐Sheng LeeThe purpose of this research is to understand the practices of electronic customer relationship management (eCRM) and to establish a process model for online customers' relational…
On consolidation model in e‐bill presentment and payment
Olufunke Vincent, Olusegun Folorunso, Ayodele AkindeThe purpose of this paper is to develop a multi‐user electronic bill presentment and payment (EBPP) model that would enhance the present billing systems as well as overcome the…
Determinants of the critical success factor of disaster recovery planning for information systems
Wing S. Chow, Wai On HaRecent disaster recovery planning (DRP) literature has mainly focused on qualitative research, while neglecting the quantification of critical success factors (CSFs) for…
Consumer motivations in taking action against spyware: an empirical investigation
Anil Gurung, Xin Luo, Qinyu LiaoThe purpose of this paper is to develop a research framework and empirically analyze the factors that motivate the consumers to adopt and use anti‐spyware tools when they are…