Table of contents
Managerial qualities and operational performance: a proposed model
Garry Crilley, Colin SharpThe purpose of this paper is to examine the need for consensus on a model that encapsulates the relationship between the manager and the effective operational performance of…
Communicating six sigma's benefits to top management
Johannes FreieslebenThe purpose of this paper is to construct a basic profit model of quality so as to highlight the economic implications of process quality in an accessible way.
Re‐forecasting practice in the UK
Richard Barrett, Jeremy HopeMore frequent re‐forecasting is becoming an important topic on corporate agendas and is seen by many to be the only way to keep financial performance on track at a time when…
Performance measures reflecting impact of the Workplace Challenge Programme
Conrad SebegoThe paper aims to examine the impact of the Workplace Challenge (WPC) Programme within the National Productivity Institute (NPI), which is a supply‐side initiative of the…
Marketing measurement action research model
Diana WoodburnThe paper aims to describe the purpose and objectives of research being carried out by a Cranfield School of Management forum – the Return on Marketing Investment Best Practice…
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma