Measuring Business Excellence: Volume 14 Issue 4

Foreword: investigating the role of intellectual capital in today's business landscape

Daniela Carlucci, Antonio Lerro

Organizations are increasingly aware that to face complexity and uncertainty in today's business landscape, it is important to properly exploit, combine, and continuously develop…

Open innovation models adopted in practice: an extensive study in Italy

Valentina Lazzarotti, Raffaella Manzini, Luisa Pellegrini

Many companies claim they are adopting an open approach to innovation, but each of them with its own way. This paper aims to explore the different models for opening up the…

Towards a complementary intangibles reporting approach

Ilídio Tomás Lopes

The aggregation and exploitation of knowledge edges has settled the appearance of multiple approaches that put intangibles as the most important key driver towards the strategic…

Understanding demand for innovation in the food industry

Alessandro Muscio, Gianluca Nardone, Antonio Dottore

This paper aims to focus on understanding how demand for innovation is articulated in low‐tech industries, dominated by SMEs, where innovation is often based on informal processes…

Managing complexity: systems thinking as a catalyst of the organization performance

Aelita Skaržauskienė

The paper aims to analyse new management practices for addressing complexity, uncertainty and changes of today's business landscape. In this context it is critical to understand…

Balanced score card implementation for IP rights management in a public research institution

Bernhard Smandek, Andreas Barthel, Jens Winkler, Peter Ulbig

There is a growing awareness of intellectual property (IP) rights in European public research institutes. Since 2008 a non‐binding recommendation of the European Commission has…

Knowledge management in complex environments: the UN peacekeeping

Ettore Bolisani, Fabrizio Damiani

This paper aims to illustrate the peculiar knowledge management (KM) issues in UN peacekeeping, the practices adopted, their practicability and problematic aspects.

Awards for Excellence