Measuring Business Excellence: Volume 18 Issue 4

Subject:

Table of contents

Analyzing supplier development program enablers using fuzzy DEMATEL

Srikanta Routroy, C.V. Sunil Kumar

The purpose of this paper is to identify, quantify and establish relationship (i.e. cause and effect) among various supplier development program enablers (SDPEs) in a specific…

1133

Validity and reliability of lean product development frameworks in Indian manufacturing industry

Naga Vamsi Krishna Jasti, Rambabu Kodali

The purpose of the article is to identify suitable existing lean product development (LPD) framework that is useful to implement in Indian manufacturing industry. The number of…

1235

Measuring service quality of the Greek Ministry of Agriculture

Achilleas Kontogeorgos, Dimitrios Tselempis, Stamatis Aggelopoulos

The purpose of this paper is mainly to investigate how Greek Farmers perceive service quality provided by the Greek Ministry of Agriculture and secondly, to confirm the five…

878

Development of marketing capabilities scale in banking sector

Hardeep Chahal, Jagmeet Kaur

– The purpose of the study is to develop, measure and empirically validate marketing capabilities (MARKCAPB) scale in banking sector.

1220

Attaining competitive positioning through SPC – an experimental investigation from SME

Rajiv Sharma, Manjeet Kharub

The purpose of this paper is to provide a conceptual framework which connects theory with straightforward application of statistical process control (SPC) in discovering and…

1030
Cover of Measuring Business Excellence

ISSN:

1368-3047

Online date, start – end:

1997

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Mr Jos Van Iwaarden
  • Professor Giovanni Schiuma