Table of contents
The role of absorptive capacity in Chinese firms
Claudio Petti, Shujun ZhangThis study aims to advance and test a multi-dimensional operationalization of absorptive capacity (ACAP) to ascertain its mediating role in the transformation of R&D expenses in…
Visualization techniques supporting performance measurement system development
Aki Jääskeläinen, Juho-Matias RoittoThis paper aims to understand how performance measurement system development process can be supported by visualization techniques. It analyses the suitability of different…
The drivers of profitability in the top 30 major airlines worldwide
Ilídio Tomás Lopes, Duarte Pitta Ferraz, Ana Maria Gomes RodriguesThe purpose of this study is to identify the impact of human and structural capital on profitability of major airlines and examine whether region, capital ownership and control…
A performance measurement system to quantify the contribution of social media: new requirements for metrics and methods
Deborah Agostino, Yulia SidorovaThe purpose of this paper is to focus on measuring the contribution generated by social media when used for business purposes, distinguishing between metrics and methods for data…
Measuring environmental performance in hospitals: a framework and process
Andreia Pasqualini Blass, Sergio E. Gouvea da Costa, Edson Pinheiro de Lima, Lilian Adriana BorgesThis paper aims to propose a new framework to define relevant and meaningful indicators for monitoring and assessing environmental performance to improve health-care systems and…
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma