Measuring Business Excellence: Volume 21 Issue 1

Understanding innovation performance measurement in SMEs

Minna Saunila

This paper aims to focus on the challenges and characteristics of innovation performance measurement in small and medium-sized enterprises (SMEs).

Performance measurement and management for manufacturing SMEs: a financial statement-based system

Moujib Bahri, Josée St-Pierre, Ouafa Sakka

The purpose of this paper is to propose a performance measurement and management system (PMMS) for small- and medium-sized enterprises (SMEs) based on an analysis of the…

Entry modes and barriers to internationalisation in China: an overview of management consulting firms

Angels Niñerola, Maria-Victoria Sánchez-Rebull, Ana-Beatriz Hernandez-Lara

The purpose of the paper is to analyse the entry mode choice of the Spanish companies in China, the factors that influence it and the barriers that they found.

Perceived benefits of national quality awards: a study of UAE’s award winning organizations

Flevy Lasrado

Although studies of national quality awards and their benefits in fostering organizational excellence are ample in many countries, such relevant studies are rare in United Arab…

Does intellectual capital efficiency improve firm performance in BRICS economies? A dynamic panel estimation

Muhammad Nadeem, Christopher Gan, Cuong Nguyen

The aim of the current study is to measure the dynamic relationship between intellectual capital (IC) and firm performance in Brazil, Russia, India, China and South Africa (BRICS…

Bridging the gap in competitiveness of Russian companies with intangible bricks

Elena Shakina, Angel Barajas, Mariya Molodchik

The paper aims to explore factors of the low competitiveness of Russian companies assuming that the gap in the endowment of intangible resources is responsible for the gap in…