Measuring Business Excellence: Volume 21 Issue 2

Developing a change approach for the transition to a high performance organization

André de Waal, Ivo Heijtel

The purpose of this study is to help managers in their constant quest to create and implement new sources of competitive advantage and ways to achieve sustainable high performance…

Performance analysis of agile manufacturing: a case study on an Indian auto component manufacturer

Pavan Kumar Potdar, Srikanta Routroy

The purpose of this paper is to develop a set of key performance indicators (KPIs) for agile manufacturing (AM) and to propose a methodology for its performance evaluation.

Applying the high performance organisation framework in the horticulture and greenhouse sector

André de Waal, Alex Meingast

The Dutch agricultural sector nowadays experiences many challenges. To deal with these, the sector has been interested in finding ways to improve performance. Mostly, the…

Knowledge-based strategies and sustainability: a framework and a case study application

Gianpaolo Iazzolino, Domenico Laise, Rossella Gabriele

The aim of the paper is to provide some guidelines for using and not using knowledge-based strategies (KS) and for understanding the sustainability of such kinds of strategy. The…

How to measure impacts of work environment changes on knowledge work productivity – validation and improvement of the SmartWoW tool

Miikka Palvalin

Measuring productivity in changing environment is a challenging task for most of the organizations. However, it is very important for managers to measure how the changes in work…

Examining the role of 5S practices as a facilitator of business excellence in manufacturing organizations

Jugraj Singh Randhawa, Inderpreet Singh Ahuja

The purpose of this study is to evaluate the role of 5S initiatives as a facilitator of accruing business excellence in the manufacturing organizations.