Measuring Business Excellence: Volume 23 Issue 4

An examination of CEO power with board vigilance as a catalyst for firm growth in South Africa

Navitha Singh Sewpersadh

The recent collapse of the corporate giant Steinhoff in South Africa (SA) has highlighted the risks of a dominant Chief Executive Officer (CEO) and an ineffective governing board…

The potential beyond IC 4.0: the evolution of business intelligence towards advanced business analytics

Milla Ratia, Jussi Myllärniemi, Nina Helander

The private health care sector is seeking to improve their understanding of business processes to be able to improve their performance. The purpose of this paper is to understand…

Environmental management accounting practices and organizational performance: the mediating effect of information system

Nursyazwani Mohd Fuzi, Nurul Fadly Habidin, Sharul Effendy Janudin, Sharon Yong Yee Ong, Ku Maisurah Ku Bahador

The purpose of this paper is to examine the mediating effect of information system (IS) on the relationship between environmental management accounting practices (EMAP) and…

Measuring the use of knowledge management systems in supply firms

Piera Centobelli, Roberto Cerchione, Emilio Esposito

This paper aims to propose a taxonomic scheme of knowledge management systems (KMSs) and a set of technologies and managerial practices supporting supply firms in knowledge…

Are intangibles really a source of future economic benefits? Evidence from the technology sector

Ilídio Tomás Lopes

The purpose of this paper is to identify the impact of intangibles as drivers of economic future benefits, in the top technological companies in the world. It also aims to…

Queue-based features for dynamic waiting time prediction in emergency department

Elisabetta Benevento, Davide Aloini, Nunzia Squicciarini, Riccardo Dulmin, Valeria Mininno

The purpose of this study is twofold: exploring new queue-based variables enabled by process mining and evaluating their impact on the accuracy of waiting time prediction. Such…

Dynamic capabilities in Italian leading SMEs adopting industry 4.0

Salvatore Garbellano, Maria do Rosário Da Veiga

This paper aims to focus on how Industry 4.0 technology transfer has been implemented by leading Italian innovative small, and medium-size companies (SMEs).

Efficiency assessment of knowledge intensive business services industry in Italy: data envelopment analysis (DEA) and financial ratio analysis

Domenico Campisi, Paolo Mancuso, Stefano Luigi Mastrodonato, Donato Morea

Within the service sectors, Knowledge Intensive Business Services (KIBS) play an important role in local and regional economies as sources of competitive advantages and providing…