Measuring Business Excellence: Volume 25 Issue 2

The effects of Tier-1 capital to risk management and profitability on performance using multiple fixed effect panel data model

Zulkifli Rangkuti

This paper aims to examine the effects of Tier-1 capital toward risk management and profitability on the performance of Indonesian Commercial Banks.

An investigation of antecedents and consequences of supplier integration: a study in Indian context

Nikhat Afshan, Jaideep Motwani

The purpose of this study is to investigate the antecedents and outcomes of supplier integration. Based on an extensive literature review, the study has proposed a research model…

Critical success factors for Six Sigma implementation in Indian SMEs: an evaluation using AHP

Davinder Singh, Gurwinder Singh

The purpose of this paper is to identify critical success factors (CSFs) for implementing Six Sigma framework affecting and influencing quality, operational and financial…

Performance habitus: performance management and measurement in UK higher education

Khaled Hutaibat, Zaidoon Alhatabat, Larissa von Alberti-Alhtaybat, Khaldoon Al-Htaybat

What academic and managerial elements are particularly influential regarding performance? This study aims to address these questions as part of a broader longitudinal study. The…

Impact of adopting a PDCA methodology on performance of companies – experience from companies in India

Jayaraman Rajagopalan

The purpose of this study is to find out the reasons why companies achieve different results in following different business excellence (BE) models. This has been done using a…

Perceived outcomes of e-learning: identifying key attributes affecting user satisfaction in higher education institutes

Yash Daultani, Mohit Goswami, Ajay Kumar, Saurabh Pratap

The purpose of this paper was to examine the perceived outcomes of e-learning by identifying key attributes affecting user (learner) satisfaction in higher education institutes.

Sustainable procurement initiatives and their risk-related costs: a framework and a case study application

Kim Sundtoft Hald, Sofia Wiik, Anton Larssen

The purpose of this paper is to contribute to a better understanding of the economic consequences of aiming for sustainable procurement. The authors develop and apply a framework…