Measuring Business Excellence: Volume 27 Issue 2

Investment decisions and project management over Indian railways: a case of freight corridors

Vinod Bhatia, Seema Sharma, Richa Bhatia

The purpose of the study is to provide insights into the process of decision making. Indian Railways as an organization has to use the available resources based on thorough…

An empirical study to prioritize the determinants of corporate sustainability performance using analytic hierarchy process

Hoshiar Mal, Manishkumar Varma, Niraj Kumar Vishvakarma

The use of natural resources by organizations has a significant impact on society, resulting in business firms playing a vital role in developing sustainable development. As a…

Assessing the resilience of organizations in the context of uncertainty

Ilona Bartuseviciene, Ona Grazhina Rakauskiene, Asta Valackiene

The purpose of this paper is to define the main dimensions/aspects of resilient organizations and propose a benchmarking model to assess an organization's resilience in the…

Exploring intellectual capital disclosure and its determinants in knowledge-based institutions: empirical evidence from international universities

Filippo Vitolla, Nicola Raimo, Giuseppe Nicolò, Alessandra Ricciardelli

This study aims to add empirical evidence to the intellectual capital (IC) literature by enhancing understanding of voluntary online IC disclosure (ICD) practices in…

Facilitating performance measurement and management through digital business strategy

Mira Holopainen, Minna Saunila, Juhani Ukko

This study aims to focus on the connection between digital business strategy and performance measurement and management (PMM).

Implementing business excellence models in Saudi nonprofit organizations and the impact of human resources availability

Osama Salih, Rozzeta Dolah

This study aims to help nonprofit organizations (NPOs) implement business excellence models (BEMs). The authors identify and rank critical success factors and barriers to…

Contemporary challenges in the European pharmaceutical industry: a systematic literature review

Arif Ibne Asad, Boris Popesko

The COVID-19 pandemic creates inefficiencies in the health-care system by having devastating consequences. It has demonstrated how inefficiencies in the health system can have a…

Knowledge transferring and conversion in the early stage of collaborative product design by entrepreneurial teams

Georgy Laptev, Dmitry Shaytan

The purpose of the study is to discover a model of knowledge conversion and knowledge transferring/sharing barriers in an entrepreneurial team (ET) working with innovative users…

The landscape of “quality circles for education” – a structured analysis

Sajed M. Abukhader

Quality circles (QCir) method is one tool of favorable effects on organisational change. However, usage of the QCir method for the development of education is still a perplexing…

Impact of knowledge management capabilities on organisational performance in construction firms: the mediating role of innovation

Hisham Idrees, Syed Arslan Haider, Jin Xu, Shehnaz Tehseen, Naveed Jan

This study aims to investigate the mediating effect of innovation on the relationship between KM (KM) capabilities and organisational performance in the context of construction…