Benchmarking: An International Journal: Volume 13 Issue 1/2

Achieving business excellence through synchronous supply in the automotive sector

To provide the reader with an appreciation of the present trends in the UK automotive supply industry as they affect the first and second tier supply chain and aims to give…

A benchmarking methodology for metalcasting industry

To provide the basis for the development of a specific benchmarking methodology for the foundry industry.

An investigation of supply chain performance measurement in the Indian automotive sector

The purpose of this paper is to investigate the relevance of the concept of supply chain performance in developing countries. The research also attempts to identify performance…

Best practices of collaboration between university and industrial SMEs

The purpose of this paper is to contribute to the implementation of best practices of collaboration between university and industrial small‐ and medium‐sized enterprises (SMEs).

Global benchmarking for internet and e‐commerce applications

To examine issues related to the development of the internet and e‐commerce (EC) in the Kingdom of Saudi Arabia.

Value decomposition of e‐commerce performance

The need to measure organisational effectiveness has become increasingly accepted. Performance measurements can readily be developed but need to be further defined as performance…

Action research and networking benchmarking in developing Nordic statistics on woman entrepreneurship

The purpose of this study is to participate in the current debate on developing the theoretical basis for the concept and process of benchmarking. The paper aims to explore the…

An expert diagnosis system for the benchmarking of SMEs' performance

The purpose of this paper is to show that benchmarking allows SMEs to improve their operational performance.

Performance measures in English small and medium enterprises: survey results

To determine the current state of knowledge related to performance measures and their degree of implementation in small and medium enterprises (SMEs) in England.

Performance measurement of AMT: a cross‐regional study

To examine the relationship of performance in advanced manufacturing technologies (AMT) to the levels of AMT investments and planning and implementation activities in two regions…

Benchmarking performance indicators for banks

The aim of this paper is to construct a performance evaluation of banks with the stock market taken into consideration.

SWOT analysis for Air China performance and its experience with quality

To report on the lessons learned during the implementation of TQM principles in Air China as a response to the dramatic changes in both international and domestic markets.

Benchmarking web site functions

To measure, classify and compare web site functions' development.

Knowledge‐based benchmarking of production performance

Recently, benchmarking has become a common approach to optimize production processes by comparing certain aspects of a company with its competitors. However, one of the biggest…

B2B international internet marketing: A benchmarking exercise

To provide the foundation for further research and good practice in benchmarking since it combines the best aspects of traditional and new internet marketing activities.

Comparative evaluation of practices: lessons from R&D organizations

To highlight a few critical issues related to indicators that are used to compare organizational practices.

Performance measures, benchmarking and best practices in the new economy