Benchmarking: An International Journal: Volume 16 Issue 5

Benchmarking third‐party logistics providers using data envelopment analysis: an update

Hokey Min, Seong‐Jong Joo

The purpose of this paper is to assess the comparative strengths and weaknesses of leading third‐party logistics providers (3PLs) in the USA with respect to their financial…

Evaluation of third‐party logistics (3PL) providers by using a two‐phase AHP and TOPSIS methodology

Selçuk Perçin

Third‐party logistics (3PL) provider selection has gained great attention in logistics management literature. The purpose of this paper is to provide a good insight into the use…

Performance measurement in supply chain entities: balanced scorecard perspective

Adrien Chia, Mark Goh, Sin‐Hoon Hum

The purpose of this paper is to empirically examine what senior supply chain executives measure and how they perceive performance measurement from a balanced scorecard (BSC…

Benchmarking firms' operational performance according to their use of internet‐based interorganizational systems

Pierre Hadaya

Drawing on the concepts of benchmarking and of fit as profile deviation, the purpose of this paper is to identify the critical dimensions of usage of internet based…

Benchmarking road freight transport: Review of a government‐sponsored programme

Alan C. McKinnon

The purpose of this paper is to provide a critical review of the first ten years of the UK Government's “transport key performance indicator (KPI)” programme which benchmarks the…

The status and development of logistics cost management: evidence from Mainland China

Hua Song, Lan Wang

The purpose of this paper is to examine current practices of logistics cost management (LCM) in Mainland China and identify factors impacting on the effectiveness of LCM.

Benchmarking on supply chain partnering effectiveness in two semiconductor companies: A case study approach

Premkumar Rajagopal, Suhaiza Zailani, Mohamed Sulaiman

Supply chain partnering (SCP) in internationally operating companies is still not adequately addressed in the literature. The purpose of this paper is to examine the factors…

Supply chain performance measurement framework for small and medium scale enterprises

Jitesh Thakkar, Arun Kanda, S.G. Deshmukh

The purpose of this paper is to propose an integrated supply chain performance measurement framework for the case of small and medium scale enterprises (SMEs) using set of…

Benchmarking of supply chain performances

Hokey Min