Benchmarking: An International Journal: Volume 26 Issue 4

Identifying the best practices in green operations strategy of hospitals

Yazan Khalid Abed-Allah Migdadi, Abeer Ahmad Omari

The purpose of this paper is to identify the best practices in the green operations strategy of hospitals.

The linkages between business strategies, culture, and compensation using Miles & Snow’s and Hofstede culture framework in conglomerate firms

Pratima Verma, R.R.K. Sharma

The purpose of this paper is to investigate the linkages among different employee benefits, business strategies and organizational cultures. The manufacturing and service sectors…

Measuring university efficiency: An application of data envelopment analysis and strategic group analysis to Australian universities

Sophia Xiaoxia Duan

Public universities worldwide are under growing pressure to increase efficiency. Understanding how teaching and research contribute to the overall efficiency of university…

Dyadic alignment in capital goods companies

Roberto Giro Moori, Kalid A. Nafal, Herbert Kimura, Vinicius Amorim Sobreiro

The purpose of this paper is to identify the main factors of the dyadic alignment in the supply chain of capital goods companies.

Supply chain redesign for lead-time reduction through Kraljic purchasing portfolio and AHP integration

Augusto Bianchini, Andrea Benci, Marco Pellegrini, Jessica Rossi

The purpose of this paper is to provide a flexible and extensible model for the classification of suppliers, within the purchasing guidelines and market trends of an Italian small…

Development of a benchmarking model for BIM implementation in developing countries

Timothy O. Olawumi, Daniel W.M. Chan

The purpose of this paper is to explore building information modeling (BIM) implementation and practices in developed economies by developing a benchmarking model that will…

Assessing the influencers of sales training effectiveness before and after training: Mediating role of motivation to learn and moderating role of choice

Amitabh Deo Kodwani, Sanjeev Prashar

The purpose of this paper is to decipher the possibility of ensuring the effectiveness of sales training by focusing on selected organization-related variables and thereafter aims…

Skill mapping for blue-collar employees and organisational performance: A qualitative assessment

Amit Mittal, Rahul Dhiman, Parmod Lamba

The purpose of this paper is to explore the skill mapping process in a manufacturing organization and to examine its relationship with the select performance indicators, such as…

Lean management practices in healthcare sector: a literature review

Shilpa Shekhar Parkhi

The purpose of this paper is to synthesise the extent to which lean implementation in healthcare has been studied in the literature since its inception a decade ago.

A study on the influence of factors associated with organizational readiness for change in healthcare organizations using TISM

V. Vaishnavi, M. Suresh, Pankaj Dutta

The purpose of this paper is to identify, analyze and develop a model to measure the interactions among different factors of organizational readiness for change in service sector…

Benchmarking energy use of iron and steel industry: a data envelopment analysis

Salman Haider, Prajna Paramita Mishra

The purpose of this paper is to benchmark the energy use of Indian iron and steel industry. For this purpose, the authors have estimated a production frontier to know the best…

The effect of service quality, innovation towards competitive advantages and sustainable economic growth: Marketing mix strategy as mediating variable

Syapsan

The purpose of this paper is to determine the effect of service quality and innovation on competitive advantage and sustainable local economy, with marketing mix strategy as the…

Analysing drivers and outcomes of job and professional satisfaction at health centres in Portugal

Silvina Santana, Sandra Maria Correia Loureiro

The purpose of this paper is to analyse antecedents, associations and outcomes of job and professional satisfaction of doctors and nurses in Portuguese health centres.