Benchmarking: An International Journal: Volume 27 Issue 2

Critical success factors for TQM implementation among manufacturing SMEs: Evidence from Japan

Svetoslav Georgiev, Seiichi Ohtaki

The purpose of this paper is to address a perennial question regarding the importance of soft total quality management (TQM) as part of the TQM implementation process – a topic…

Modeling the impact of employee engagement and happiness on burnout and turnover intention among blue-collar workers at a manufacturing company

Nivethitha Santhanam, Sharan Srinivas

The purpose of this paper is to examine the impact of engagement on job burnout and turnover intention (plan to leave the organization) among blue-collar workers in manufacturing…

Identification and causal assessment of supply chain flexibility

Rohit Kr Singh, Sachin Modgil, Padmanav Acharya

The purpose of this paper is to map the causal relations among various supply chain flexibility (SCF) dimensions having significant impact on the Indian personal hygiene industry.

Modeling the critical barriers to implementation of AACSB accreditation in business schools

Goutam Kumar Kundu

The purpose of this paper is to identify and model the key barriers to the issue of adoption and implementation of AACSB accreditation standards in business schools. Business…

Benchmarking publication metrics for Indian business researchers: Exploring the role of collaboration

Abhishek Behl, Meena Chavan, Pankaj Dutta, Pratima Amol Sheorey

There is no particularly efficient way to measure research output, but effectual assessment of research output is necessary to motivate and encourage researchers to enhance their…

An investigational analysis on forecasting intraday values

Jeevananthan Manickavasagam, Visalakshmi S.

The algorithmic trading has advanced exponentially and necessitates the evaluation of intraday stock market forecasting on the grounds that any stock market series are foreseen to…

Influence of big data and predictive analytics and social capital on performance of humanitarian supply chain: Developing framework and future research directions

Shirish Jeble, Sneha Kumari, V.G. Venkatesh, Manju Singh

The purpose of this paper is threefold: first, to investigate the role of big data and predictive analytics (BDPA) and social capital on the performance of humanitarian supply…

Developing integrated framework to measure performance of green supply chain management: A comparative case analysis

Rakesh Kumar Malviya, Ravi Kant

The purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM implementation on…

Supply chain innovation research: content analysis based review

Muhammad Shakeel Sadiq Jajja, Muhammad Asif, Syed Aamir Ali Shah, Kamran Ali Chatha

The purpose of this paper is to analyze research methodologies and publication trends across geographical regions in the field of supply chain innovation (SCI) and provide a…

Evaluating after-sales service units by developing inverse network data envelopment analysis model

Reza Farzipoor Saen, Seyed Shahrooz Seyedi Hosseini Nia

The purpose of this paper is to develop an inverse network data envelopment analysis (INDEA) model to solve resource allocation problems.

Qualitative study of challenges and strategies of Indian IT organizations toward global branding

Keshab Ray, Meenakshi Sharma

There is a lacuna in research work in terms of understanding how Indian IT organizations can become global brands. Benchmarking has not received much attention in marketing…

Social and financial aid for disaster relief operations using CSR and crowdfunding: Moderating effect of information quality

Abhishek Behl, Pankaj Dutta

The purpose of this paper is to understand the interlinkages between corporate social responsibility (CSR) and crowdfunding in the context of disaster relief operations (DRO). It…

Twenty-five years of Benchmarking: An International Journal (BIJ): A bibliometric overview

Satish Kumar, Sachin Kamble, Matthew H. Roy

This year, Benchmarking: An International Journal (BIJ) is celebrating its 25th anniversary. The purpose of this paper is to show the historical connections and professional…

An original framework for strategic technology development of small manufacturing enterprises in emerging economies

Tarun Nanda, Himanshu Gupta, Tejinder P. Singh, Simonov Kusi-Sarpong, Chiappetta Jose Charbel Jabbour, Adriana Cherri

Technology and knowledge have become the buzzwords of the new millennium. Technological changes and demanding customers are creating a more knowledge intensive, turbulent, complex…

Supplier performance assessment: Evidence from a UK-based manufacturing company and its suppliers

Kristina Romule, Ozlem Bak, Claudia Colicchia, Sarah Shaw

The discussion of supplier performance assessment and implementation challenges has been evidenced well in the academic literature. However, the analysis of supplier performance…

E-procurement in small and medium sized enterprises; facilitators, obstacles and effect on performance

Cristóbal Sánchez-Rodríguez, Angel Rafael Martínez-Lorente, David Hemsworth

The purpose of this paper is to analyze e-procurement in small and medium-sized enterprises (SMEs) and its relationship with top management support, IT obstacles and strategic…

Strategies for value recovery from industrial waste: case studies of six industries from Brazil

Miguel Afonso Sellitto, Francieli Aparecida de Almeida

The purpose of this paper is to present possible strategic actions that aim to recover the value still remaining in industrial waste.

An investigation on the impact of industrial symbiosis implementation on organizational performance using analytical hierarchical approach

Vimal K.E.K., Jayakrishna K., Thaha Ameen, Syed Shoaib Afridhi, Varadharajan Vasudevan, Raja Sreedharan V.

Industrial symbiosis (IS) is basically a synergistic association between two or more industries or businesses wherein the waste or by-product of one industry becomes the raw…