Benchmarking: An International Journal: Volume 27 Issue 3

Strategic issues in supply chain management of Indian SMEs due to globalization: an empirical study

Rajesh Kumar Singh, Ravinder Kumar

In globalized market, organizations of all sizes are having huge opportunities for growth. However, due to various resource constraints, it has become challenging for small and…

A collaborative scenario-based decision model for a disrupted dual-channel supply chain: Benchmarking against the centralized structure

Jafar Heydari, Amin Aslani, Ali Sabbaghnia

Distribution systems usually utilize both traditional retailing channels in conjunction with e-channels. The purpose of this paper is to investigate a dual-channel supply chain…

Workplace incivility and knowledge hiding: a research agenda

Ayesha Irum, Koustab Ghosh, Agrata Pandey

Contemporary organizations report a sharp increase in the incidences of workplace incivility. The purpose of this paper is to capture the impact of workplace incivility on the…

Emerging trends in the literature of value co-creation: a bibliometric analysis

Victor Saha, Venkatesh Mani, Praveen Goyal

The purpose of this paper is to review the extant literature on value co-creation using bibliometric analysis in an attempt to gauge the evolving journey of this concept since its…

Exploring the relationship between ICT, SCM practices and organizational performance in agri-food supply chain

Anil Kumar, Rohit Kr Singh, Sachin Modgil

This paper presents the concerns in agri-food supply chain. Further the research investigates the role of information and communication technology (ICT) in agri-food supply chain…

Assessing lean implementation and benefits within Indian automotive component manufacturing SMEs

Saumyaranjan Sahoo

The purpose of this paper is to investigate the status of lean manufacturing in Indian automotive sector, component manufacturing industries in terms of lean adoption, benefits…

The relationship between quality and governance mechanisms: A qualitative investigation in healthcare supply-chain networks

Saturnina Alves da Silva Martins, Marcio C. Machado, Maciel M. Queiroz, Renato Telles

Recent literature has highlighted the importance of quality and governance in supply networks. Usually, the relationships between the actors are complex, comprising both formal…

Supply chain risk mitigation in South Africa: a case study of Eskom

Ellsworth Chouncey Jonathan, Chengedzai Mafini, Joyendu Bhadury

Interferences to supply chains (SC), regardless of whether they are regular, unplanned or intentional, are progressively distorting SC execution. As such, risk mitigation in SCs…

Benchmarking company performance from economic and environmental perspectives: Time series analysis for motor vehicle manufacturers

Qinqin Zeng, Wouter Beelaerts van Blokland, Sicco Santema, Gabriel Lodewijks

The purpose of this paper is to develop an approach to measuring the performance of motor vehicle manufacturers (MVMs) from economic and environmental (E&E) perspectives.

Strategic drivers for product and process innovation: A survey in industrial manufacturing, commerce and services

Julio Cesar Ferro De Guimarães, Eliana Andréa Severo, Domingos Fernandes Campos, Walid Abbas El-Aouar, Fabiana Lucena Bezerra de Azevedo

The organizations need to use strategic drivers such as market orientation (MO) and knowledge management (KM) for the development of product and process innovations, which can…

Performance of TV programs: a robust MCDM approach

Liz Hassad de Andrade, Jorge Junio Moreira Antunes, Peter Wanke

The aim of this paper is to provide an approach to analyze the performance of TV programs and to identify what can be done to improve them.

Barriers and opportunities to greening the construction supply chain management: Cause-driven implementation strategies for developing countries

Maria Ahmed, Muhammad Jamaluddin Thaheem, Ahsen Maqsoom

The purpose of this paper is to investigate critical barriers hindering the adoption of green supply chain management (GSCM) and the opportunities that can be exploited with such…

Benchmarking logistics facilities: a rating model to assess building quality and functionality

Martina Baglio, Sara Perotti, Fabrizio Dallari, Elisabetta Rachele Garagiola

Logistics real estate has been experiencing a recent rebirth led by the growth of retailing and e-commerce. Although these sectors are looking for facilities matching their…

An integrated framework for the assessment of inbound supply risk and prioritization of the risk drivers: A real-life case on electronics supply chain

Ramesh K.T., Sarada P. Sarmah, Pradeep Kumar Tarei

The purpose of this paper is to present a framework for identifying various inbound supply-risk factors and analyzing its indicators considering the contextual relationship…