Benchmarking: An International Journal: Volume 27 Issue 4

The mediating role of human capital and management accounting information system in the relationship between innovation strategy and internal process performance and the impact on corporate financial performance

Benny Hutahayan

Analyze the importance of sustainable innovation strategy applied in manufacturing companies in Indonesia which affects the company's financial performance through several…

The effectiveness of quality awards on the company's performance – the case of Iran's national quality awards

Hossein Safari, Elham Razghandi, Mohammad Reza Fathi, Virgilio Cruz-Machado, Maria do Rosário Cabrita

The purpose of this study is to clarify the relationship between getting quality awards by companies and their financial performance in Iran's business.

Adoption of internet of things (IoT) in the agriculture industry deploying the BRT framework

Rajasshrie Pillai, Brijesh Sivathanu

The purpose of this paper is to investigate the adoption of Internet of Things (IoT) in the agriculture industry by the farmers' in India using the theoretical lens of the…

High-performance work system and organizational citizenship behaviour at the shop floor

Jitendra Pratap Singh, Pawan Kumar Chand, Amit Mittal, Arun Aggarwal

The manufacturing industry is presently experiencing technological disruption on a global scale. Consequently, to tackle such disruption, firms are identifying a volatile…

Exploring the effectiveness of maintenance and quality management strategies in Indian manufacturing enterprises

Saumyaranjan Sahoo

The purpose of the paper is to examine the impact of human-related support practices, total productive maintenance (TPM) practices, and total quality management (TQM) practices on…

Effect of board- and firm-level characteristics on the product responsibility ratings of firms from emerging markets

Jatin Pandey, Yusuf Hassan

Consumers have increasingly become more concerned about environmental degradation, wastage of critical resources and safety. Therefore, firms are adopting sustainability…

Lessons from the humanitarian disaster logistics management: A case study of the earthquake in Haiti

Mohammad Asif Salam, Sami A. Khan

The purpose of this study is to draw lessons for logistics management in humanitarian disasters, using the earthquake in Haiti as a case study. In Haiti, there were problems with…

Benchmarking enablers to achieve growth performance: a conceptual framework

Sanjay Bhattacharya, Kirankumar S. Momaya, K. Chandrasekhar Iyer

To suggest a conceptual framework to benchmark enablers of growth and link them to performance metrics, duly supported theoretically with definitions and literature review. The…

Effect of entrepreneurial orientation, market orientation and total quality management on performance: Evidence from Saudi SMEs

Gamal Abdualmajed Ali, Haim Hilman, Abdullahi Hassan Gorondutse

This study aims to examine the joint effect of entrepreneurial orientation (EO), market orientation (MO), total quality management (TQM) and organisational performance in the…

A benchmarking framework for understanding bus performance in the US

Lindsey Morse, Mark Trompet, Alexander Barron, Richard Anderson, Daniel J. Graham

This paper describes a benchmarking framework applied to medium-sized urban public bus agencies in the United States, which has overcome the challenges of data quality…

Green human resource management and corporate social responsibility: Evidence from Brazilian firms

Wesley Ricardo de Souza Freitas, Jorge Henrique Caldeira-Oliveira, Adriano Alves Teixeira, Nelson Oliveira Stefanelli, Talita Borges Teixeira

In the past, simply fulfilling economic performance alone was critical to ensuring the success of companies and their shareholders, but this traditional perspective is not…

Transformational leadership and employee efficiency: knowledge sharing as mediator

Preeti Dwivedi, Vijit Chaturvedi, Jugal Kishore Vashist

This research aims to examine the influence of transformational leadership on employee efficiency. The research also examines the role of knowledge sharing as a mediator between…

Understanding cloud ERP continuance intention and individual performance: a TTF-driven perspective

Yung-Ming Cheng

This study's purpose is to propose a hybrid model based on expectation-confirmation model (ECM) and technology acceptance model (TAM) to examine whether organizational users'…

Recruitment methods, recruitment outcomes and information credibility and sufficiency

Ashutosh Muduli, Jeegnesh J. Trivedi

Recruiters’ decision to use recruitment methods (RMs) depends on several expected outcomes such as number applications, quality of applicants, speed of filling up vacancy, post…