Benchmarking: An International Journal: Volume 27 Issue 9

Impact of total quality management, organisational excellence and entrepreneurial orientation on organisational performance: empirical evidence from the public sector in UAE

Hassan Saleh Al-Dhaafri, Mohammed Saleh Alosani

Drawing upon the resource-based view, the authors examined empirically the total effect of total quality management (TQM), organisational excellence and entrepreneurial…

Measuring the operational and financial efficiency using a Malmquist data envelopment analysis: a case of Egyptian hospitals

Ahmed Mohamed Habib, Tamer Mohamed Shahwan

The efficient use of organizational resources is integral to the existence of prime firms. This study, using Malmquist data envelopment analysis (DEA), aims to assess in the level…

Prioritizing resilient capability factors of dealing with supply chain disruptions: an analytical hierarchy process (AHP) application in the textile industry

Arsalan Zahid Piprani, Noor Ismawati Jaafar, Suhana Mohezar Ali

The purpose of the study is to determine and prioritize the resilient capability factors at different stages of supply chain disruptions in Pakistan's textile industry.

Reviewing and conceptualizing supplier development

Sadaat Ali Yawar, Stefan Seuring

The literature on supplier development (SD) is mostly fragmented, and very little research offers insights on the interrelations of the critical elements of SD. This research aims…

Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations

Rajasshrie Pillai, Brijesh Sivathanu

Human resource managers are adopting AI technology for conducting various tasks of human resource management, starting from manpower planning till employee exit. AI technology is…

Understanding the implications of Belt and Road Initiative for sustainable supply chains: an environmental perspective

Atif Saleem Butt, Imran Ali

This research aims to explore the potential impacts of the Belt and Road Initiative (BRI) on sustainable supply chains.

A systematic review of responsiveness to develop future research agenda: a TCCM and bibliometric analysis

Deepika Sharma, Rashi Taggar, Sunali Bindra, Sanjay Dhir

This paper aims to epistemologically extend and explore the present theories from prior research conducted in the area of responsiveness. Furthermore, it determines to benchmark…

Drivers of financial and operational efficiency of MFIs: empirical evidences from Eastern Europe and Central Asia

Asif Khan, Saba Shireen

The study attempts to examine the bias-adjusted financial and operational efficiency estimates of microfinance institutions (MFIs) operating in the Eastern Europe and Central Asia…