Benchmarking: An International Journal: Volume 30 Issue 2

Multi-tier analysis of the medical equipment supply chain network: empirical analysis and simulation of a major rupture

Kayvan Miri Lavassani, Raghavan Iyengar, Bahar Movahedi

While a global supply network can provide stability to address localized interruptions, however, the recent global pandemic materialized many concerns and risks associated with…

Examining the influence of customer-brand relationship constructs and bandwagon effect on brand loyalty

Rajesh Anantharaman, Sanjeev Prashar, Sai Vijay Tata

Organizations are being compelled to revamp their loyalty programs due to the increase in digital transactions, customer acquisition costs and competition in the loyalty market…

Measuring the efficiency of Indian public and private banks using the two-stage network DEA model

Vijyapu Prasanna Kumar, Sujata Kar

The main objective of this paper is to present a holistic approach for measuring overall bank efficiency and its decomposition in intermediation and profitability efficiencies.

Analyzing the stock market performance of central public sector enterprises disinvested through public offering mode: Indian evidence

Priya Mandiratta, G.S. Bhalla

The present study aims to examine the short-term effect of disinvestment oriented IPOs and FPOs on the stock market performance of Indian central public sector enterprises…

Institutional factors and efficiency performance in the global microfinance industry

Md Aslam Mia, Gary John Rangel, Mohammad Nourani, Rajesh Kumar

Measuring the success of microfinance institutions (MFIs) using a single efficiency value and then exploring its determining factors might be misleading. Hence, this study…

Horizontal collaboration in the last mile distribution: gauging managerial response to disruption and abnormal demand

Maria Argyropoulou, Dimitris Zissis, Nikolaos Korfiatis, Eleni Zampou

Last mile distribution is a crucial element of any supply chain network, and its complexity has challenged established practices and frameworks in the management literature. This…

Towards blockchain led decentralized autonomous organization (DAO) business model innovations

Kumar Saurabh, Neelam Rani, Parijat Upadhyay

Today, business model innovations leverage digital technologies to gain a competitive advantage and transform business processes. Blockchain is still gaining attention in specific…

Olympic Games, media coverage and brand image/performance from fan and gender perspectives

Amber Smith-Ditizio, Alan David Smith

The purpose of this paper is to explore and test certain assumptions concerning the role of the media in its coverage of the Olympic Games, US men's and women's basketball in…

Learning from failure to enhance performance: a systematic literature review of retail failure

Irfan Ahmed, Sanjay S. Mehta, C. Ganeshkumar, VivekShankar Natarajan

The objective of this paper is to develop a map of the contours of the phenomenon of retailer failure by aggregating, parsing and extracting known findings regarding business…

Assessment of the mediating effect of benchmarking workspace usage on portfolio optimization and client satisfaction: Indian information technology companies

Taran Kaur, Priya Solomon

Many corporates in India are constantly adapting real estate benchmarks to reduce the workspace maintenance cost. However, anecdotally benchmarking the experience of clients while…

Two-decade journey of green human resource management research: a bibliometric analysis

Prakash Chandra Bahuguna, Rajeev Srivastava, Saurabh Tiwari

During the past decade, the green workplace has attracted the attention of academics and industry alike. As a result, new research areas like green human resource management…

Does the perception of organizational justice determine employees' affective commitment? The mediating role of organizational trust

Sweta Srivastava Malla, Sanjay Malla

The purpose of this paper is to identify select antecedents for affective commitment (AC) and whether organizational trust (OT) mediates the relationship between dimensions of…

Do sustainability committee characteristics affect CSR performance? Evidence from India

Anis Jarboui, Nada Dammak Ben Hlima, Dhouha Bouaziz

This study aimed to investigate the effect of sustainability committee (SC) characteristics (size, independence, the number of meetings, and expertise) on corporate social…

Modeling the growth barriers of fresh produce supply chain in the Indian context

Gaurvendra Singh, Yash Daultani, R. Rajesh, Rajendra Sahu

Over the years, the fruit and vegetable supply chain has encountered several challenges. From the harvesting stage until it reaches the consumer, a significant portion of fruits…